These high school and college kids are also the main source of inventory for the store. Robertson said SUNY Albany students regularly sell her their designer clothes for a little extra pocket money at her Central Avenue location.
Plato's Closet pays on the spot for all accepted items of clothing, outerwear and accessories. Robertson said the clothing has to be in good condition, stylish, freshly laundered and folded in boxes or shopping bags. The amount paid to sellers is based on condition, brand, style and demand. The store also accepts items like books, CDs, DVDs and video games.
For those who would rather shop for clothes than sell them, Plato's Closet offers regular coupons by e-mail and offers a frequent buyer's savings card.
Robertson said the Central Avenue store, which opened two years ago has been a "huge success."
She first got the idea to open a Plato's Closet franchise after visiting the store in Springfield, Mass., and buying clothes for her six kids.
"I knew how much I was spending on clothes, and I figured there were other parents out there in the same situation," said Robertson.
Plato's Closet was the first business venture for the Robertsons, though Kellie is a longtime marketer and her husband has experience as a comptroller.
The Robertsons employ 22 people between the two store locations. Robertson said her employees all have deep interests in fashion, and they come from all over the Capital District.
Alex Student, of Clifton Park, is the manager at the Rotterdam store.
"It's a great place to work. You meet really cool people, and we get to wear cool clothes that show off our own personal style."
On Thursday, Feb. 21, the weather was cold outside but Student wore a colorful tank top as she hustled behind the counter at Plato's Closet sorting through the new inventory and waiting on customers at the register.