Hailstorm inundates area roofers

"Certainly there are roofers who are not accredited with the Better Business Bureau and have a good standing with us."

Penders said the BBB recommends asking neighbors for contractors they have worked with and to ask for references.

She also said often after damage is done, it is easy to become emotional, but decisions should be made objectively.

The Better Business Bureau offers the following advice: get at least three competitive bids before making a decision, prepare a written contract before a contractor begins work on your home and do not pay cash for any work done.

It also recommends being cautious of door-to-door contractors who claim they have "left-over materials" from other jobs.

Freda Laiacona, spokesperson for State Farm Insurance, said the agency has a preferred provider network, and can make resources available to homeowners that they might not have been aware of. She said, though, the insurance company does not recommend specific contractors. And a homeowner is free to choose whomever he or she likes.

Laiacona said State Farm policyholder's can participate in a Premier Service Program that allows them to pick from our list of authorized contractors.

"State Farm has interviewed and selected authorized contractors for this program. Participating contractors warrantee their workmanship for up to 5 years," said Laiacona in a written statement.

Todd DeWald, president of Burns Management said his roofing business is swamped with work.

DeWald has joined the GCC and the BBB and said he has many offices around the country that do similar work.

DeWald is working out of an office on Western Avenue near the Guilderland Fire Department. He has offices in Oklahoma and Texas as well as other locations throughout the country, and said he makes a living "following the storm."

"I looked at it on the weather to see how bad it was," he said.

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