He said a relative living in the area alerted him to the storms.
DeWald's office will provide an inspection, take pictures and make a damage report, he said. If there is sufficient damage, the insurance company comes in and makes a determination or "exactimate" on the work that needs to be done. The work is usually itemized, DeWald said.
Homeowners insurance will cover wind, tornados and hail or other "acts of God" and do not consider them to be the fault of the owner. Premiums tend to go up, DeWald said, three to five percent for everyone affected, rather than a large amount as if the owner was personally responsible.
"We're there to assist them in appropriating the claim," he said.
The damage could lead to leaks down the road, possibly six months to a year.
"If it gets inside your house and interior, in your insulation, you could get mold and we're talking tens of thousands," he said.
The hail that came down on July 16 was described as 2.5 inches in circumference, approximately the size of a lacrosse ball.
Roofs are not the only valuable inundated with damage, though.
Lisa Kaese, manager of the Lia Collision Center on Central Avenue in Colonie said she has seen a large number of cars from Guilderland come in with damage, fluctuating in severity, but said special "hail-teams" from around the country have come in to help handle the repairs.
Kaese said this is the third summer the dealership has experienced a hailstorm doing significant damage to a large number of vehicles, and said the collision teams have made repairs to more than 100 cars so far.