One of her favorite events is called "Sundae on the Farm."
"It's usually held around Father's Day and people can come to a local farm and see what running a dairy farm is like and also the processes that go along with it. It just educates public about the industry," said Heritage.
Another high profile event that she enjoys is the Saratoga County Fair in Ballston Spa. It falls during National Ice Cream month, which makes it a prime promotion time.
"It's a huge venue that you definitely want to get in on. We have our own dairy promotion booth where we sell many dairy products, especially ice cream," said Heritage. "We also help out in the milking parlor and show people how cows are milked. It lets you get really involved with the public and thousands of people go through in a week."
The busiest time of the year is June, which is Dairy Month. Heritage said she attended more than 12 events in 30 days this year. She said talking to elementary school groups are her favorite because the younger kids are very interested in what she has to say and the projects she does, like making ice cream or butter with them.
The dairy industry isn't just something Heritage fell into and it didn't come about because she has an unusually extreme love of milk; it's in her genes and dates back to 1930.
"I grew up on my father's dairy farm, Elms Christmas Trees/Corn Maze, his grandfather bought it in 1930. We sold our dairy herd in 1989 so Emma wasn't around dairy cows growing up, but dairy farming is definitely in her history," said Penny Heritage, Emma's mother. "I worked full time so Emma was over at Grandma's a lot and kind of just grew up on the farm. She always had an interest in agriculture and a soft spot for dairy farming."