When Jake Zaidel and his wife, Heather, decided to open their own veterinary practice, they knew they wanted it to have a family-run atmosphere that treated the pet and owner equally special.
That's been our goal from the beginning; a personal touch practice that focuses on client education, getting to know the patient and clients, said Jake Zaidel. "It's not a matter of seeing the most patients in a day; it's about empowering and educating clients so they can make decisions to take care of their pets better."
Since 2004, Malta Animal Hospital has been growing structurally and gaining several thousands of patients, all while keeping within the values the Zaidels launched it with.
On Saturday, June 4, the hospital held a pet celebration and open house to give the public a chance to meet all the doctors and staff and see the newest facilities and equipment.
"The structure itself isn't new but we recently added digital x-ray equipment, new operating room equipment including state of the art monitor for measuring things like carbon dioxide while under anesthesia, blood pressure, upgraded anesthesia equipment, extra office space," said Zaidel. "We want to give people a chance to meet us and say 'thank you' to the people that already know us."
Nancy Wicker is someone who knows the Zaidels quite well. She made her first visit to Malta Animal Hospital when it was only a folding table and a carpet of sawdust.
"I was surprised by how he approached the animals the very first time. Many people are focused on the owners primarily but Jake has this quiet way with animals," said Wicker.
Wicker drives 45 minutes from Pittstown to bring her 10 cats and two rabbits to Malta Animal Hospital. All her animals are rescues (four of her cats were dumped at the end of her driveway and the rabbits were ditched in a parking lot) and she said she was looking for a veterinarian with an open-minded approach to care.