M & T Helping Hands, LLC, owners, Michelle Kavanaugh and Terri Fish, will greet their two year anniversary of service to seniors this March. Some of the most meaningful moments for the M & T staff come when they receive letters of recommendation and appreciation such as this:
“A good friend recommended M and T about a year ago. I needed to change from the agency I had hired to help with my Mom. What a difference M and T has made.
My mom is in a wheelchair – but has been since she was 21. Now 83, she has cancer, and can be in significant pain, sometimes feeling well, many times not. She has a service dog and many quirks as all of us do. M and T flows with it all, providing loving care- tending to Mom of course- but also to the dog. The M and T helpers bring my Mom to doctor appointments (complete with service dog), shop, anticipate household needs, help with phone calls and arrangements, but best of all provide companionship. M and T works about 15-20 hours a week for us now, including weekends. My Mom is genuinely fond of her helpers, and they are fond of her.
It is not easy to balance what I need them to do for my mom (I live with my Mom part time and work full time) with the sometimes conflicting messages she gives them. It continues to be a learning process for us all. M and T is always available to me and my siblings – we continually email and telephone to make sure everything is going well. Adjustments are made as needed.
I appreciate every effort M and T makes to make sure our needs are met. I can depend on M and T – to be on time, to act responsibly in an emergency and generally take good care of my Mom.”